To ensure a smooth process, after the successful order placement on our website, we will contact you shortly to confirm your order. In case we are unable to reach you within 3 days after order placement, the order will be automatically canceled.

If you wish to cancel your order after confirmation, please let us know immediately through social media or a direct phone call. Please note that if the parcel has already been dispatched from our warehouse when you notify us, you will be responsible for the associated delivery charge.

Kindly be aware that our delivery team will hold the parcel for a maximum of 3 days. If they are unable to deliver after 3 consecutive attempts within this timeframe, the parcel will be returned to us. In such cases, you, as the customer, will be responsible for the associated delivery cost.

Should you have any further questions or need assistance, feel free to contact us. We value your satisfaction and aim to provide you with the best service possible.